Patient Care Facility Accreditation Guide

November 2025


Additional Resources Just for You

The online Resource Pack is the go-to source for sample forms, templates, checklists and articles available to review, use and modify to fit a practice’s needs. It is accessible through the facility’s MY ABC account.

Resource Pack Includes:

Administrative

  • Annual Facility Review Checklist
  • OIG Exclusion Checklist (AD.5.1)
  • Patient Acknowledgement Form

Human Resources

  • Employee Verification (HR.2, 4.1 and 4.2)
  • Instructions for Establishing Privileging Criteria (HR.6 and 6.1)
  • Individual Privileging Record Template (HR.6 and 6.1)
  • Employee Performance Evaluation Form (HR.7)
  • Assessment of Employee Continued Competency (HR.7)

Product Safety

  • Equipment Maintenance Log (PS.3.1 and PS.12)

Performance Management

  • Free Sample Patient Satisfaction Survey (PM.2)
  • How to Write and Analyze Customer Satisfaction Surveys (PM.2.1)
  • Guide to Patient Satisfaction Trends
  • Billing and Coding Error Report (PM.6)

Facility Safety

  • Safety Management Checklist (FS.1.1)
  • Fire Emergency Drill Documentation (FS.3.2.1 and 3.2.2)
  • Disaster Preparedness Resources (FS.3.3)

Claims and Billing

  • Billing Education Documentation (CB.3)
  • Patient Chart Audit Form (CB.4 and 4.1)

Patient Care

  • Patient Care Communication Log

Miscellaneous

  • Medicare Patient Phone Surveys
  • Medicare Complaint Form
  • CAP FAQ Flyer
  • Sample Referral Thank You Card
  • Sample Accreditation Press Release